Effective date: October 28, 2026

This Privacy Policy applies to information collected by Anchorside.com through this website, related online services, contact forms, quote requests, product configuration tools, checkout flows, and customer communications.

This page is a general business privacy policy template and should be reviewed for your specific legal, operational, and regulatory requirements.

1. Information We Collect

We may collect information you provide directly, information generated through use of the website, and information needed to provide products and services.

Information you provide

Name, business name, email address, phone number, billing address, shipping address, and account details.
Quote requests, contact form submissions, support messages, and order notes.
Product configuration selections, quantities, sizes, colors, materials, artwork notes, proof details, and production preferences.
Files, artwork, logos, designs, images, or other content you upload or provide for production.
Payment-related information processed through our payment providers. We do not intentionally store full payment card numbers on this website unless a compliant payment provider or system is specifically configured to do so.

Information collected automatically

IP address, browser type, device information, operating system, referring pages, pages viewed, and timestamps.
Session identifiers, cart activity, product views, form activity, and other website usage information.
Cookies and similar technologies used for website functionality, analytics, security, cart persistence, and user experience.

2. How We Use Information

To provide, quote, configure, produce, ship, and support products and services.
To respond to questions, requests, support needs, and customer communications.
To process orders, payments, refunds, proofs, approvals, and fulfillment details.
To maintain carts, sessions, product configurations, and customer preferences.
To improve website performance, product pages, pricing workflows, and user experience.
To prevent fraud, abuse, unauthorized access, and security incidents.
To comply with legal, tax, accounting, operational, and recordkeeping obligations.
To send service-related messages, order updates, proof notifications, and requested communications.

3. How We Share Information

We do not sell personal information in the ordinary meaning of selling customer lists. We may share information with service providers and partners when necessary to operate the business and provide services.

Payment processors, fraud prevention providers, and checkout service providers.
Shipping carriers, fulfillment providers, production partners, and suppliers involved in completing an order.
Email, hosting, analytics, security, customer support, and website service providers.
Professional advisors, accountants, insurers, and legal representatives where reasonably necessary.
Government, regulatory, law enforcement, or legal parties if required by law or necessary to protect rights, safety, or property.
Business transfer parties in connection with a merger, sale, restructuring, financing, or acquisition.

4. Cookies and Tracking

We may use cookies, local storage, pixels, analytics tools, and similar technologies to keep the site working, remember cart/session information, understand how visitors use the website, improve performance, and protect against abuse.

You can adjust browser settings to block or delete cookies. Some website features, including cart and checkout functionality, may not work correctly without certain cookies.

5. Artwork, Files, and Production Content

If you upload or provide artwork, logos, images, designs, text, or other production materials, we use that content to review, quote, proof, produce, and fulfill your order. We may retain files as needed for reorders, customer support, quality control, legal compliance, and business records unless deletion is requested and retention is no longer required.

6. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain records, support customers, prevent fraud, comply with legal obligations, resolve disputes, and operate the business. Retention periods vary depending on the type of information and the reason it is kept.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, network, or method of transmission is completely secure, so we cannot guarantee absolute security.

8. Your Choices

You may contact us to request access, correction, or deletion of certain information, subject to legal and operational limits.
You may unsubscribe from promotional emails if we send them by using the unsubscribe instructions provided.
You may disable cookies through your browser settings.
You may contact us with privacy questions using the contact details below.

9. Children’s Privacy

Our website and services are intended for business and general consumer use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The effective date above indicates when this version became effective. Continued use of the website after changes are posted means the updated policy applies.

11. Contact Us

For privacy questions or requests, contact Anchorside.com:

Email: sales@anchorside.com
Phone: (219) 769-1200