Terms & conditions
Terms & Conditions
These terms govern use of this website, product configuration tools, quote requests, proofs, purchases, and services from Anchorside.com.
Effective date: October 28, 2026
These Terms & Conditions are a general business template and should be reviewed for your specific legal, operational, and regulatory requirements. By using this website or placing an order, you agree to these terms.
1. Website Use
You may use this website to browse products, configure options, request information, submit files, request quotes, place orders, and communicate with Anchorside.com. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit malicious content, or use the site for unlawful purposes.
2. Product Information and Configuration
We try to present product details, options, pricing, availability, images, descriptions, and specifications accurately. However, website content may contain errors, omissions, outdated information, or differences from final production output.
Product configuration tools are intended to help you select options. The final order may depend on artwork review, proof approval, inventory, production feasibility, shipping requirements, and confirmation from our team.
3. Quotes, Pricing, and Availability
- Prices may change without notice unless a written quote states otherwise.
- Quotes may expire or require review if specifications, quantities, artwork, materials, shipping, or deadlines change.
- Availability of materials, colors, sizes, finishing, and turnaround times may vary.
- Taxes, shipping, handling, rush charges, design charges, setup charges, and other fees may be additional.
- We may correct pricing or product errors before accepting or producing an order.
4. Orders and Acceptance
Submitting an order does not guarantee acceptance. We may review order details, artwork, payment, fraud risk, inventory, production capacity, and legal or policy concerns before accepting an order. We may refuse or cancel orders when necessary.
You are responsible for reviewing all order details before submission, including product selections, quantities, shipping information, billing information, artwork, spelling, colors, dimensions, and production notes.
5. Artwork, Content, and Customer Materials
You are responsible for ensuring that artwork, logos, text, images, trademarks, designs, and other materials you submit are accurate, lawful, and authorized for use. You represent that you have the necessary rights and permissions to use and reproduce submitted materials.
We may refuse content that we believe is unlawful, infringing, misleading, harmful, abusive, or otherwise inappropriate for production. We are not responsible for errors in customer-submitted artwork or text that you approved or provided.
6. Proofs and Approvals
If a proof is provided, you are responsible for reviewing it carefully. Approval may include confirmation of layout, spelling, placement, size, color intent, content, and other production details. Once approved, changes may not be possible or may require additional cost and time.
Colors may vary between screens, proofs, materials, printing methods, batches, and final production. Exact color matching is not guaranteed unless specifically agreed in writing.
7. Payment
Payment terms may vary by order, account, quote, or agreement. Orders may require payment before production. You agree to provide accurate billing information and authorize applicable charges for purchases, taxes, shipping, and approved fees.
Late, failed, disputed, or reversed payments may delay production, shipping, or future orders. You are responsible for amounts owed under accepted orders.
8. Turnaround, Shipping, and Delivery
Turnaround estimates generally begin after order acceptance, required information is received, artwork is approved, and payment requirements are satisfied. Estimates are not guarantees unless expressly stated in writing.
Shipping and delivery dates may be affected by carriers, weather, supply availability, production conditions, address accuracy, customs, or other circumstances outside our control. Risk of loss may transfer according to shipping terms, carrier rules, or applicable law.
9. Cancellations, Returns, and Refunds
Because many products are custom, cancellations, returns, and refunds may be limited once work begins, materials are ordered, proofs are prepared, or production starts. If there is a production issue, contact us promptly so we can review the order and determine the appropriate resolution.
We may request photos, samples, order details, or return of goods before issuing a replacement, credit, or refund.
10. Accounts and Security
If accounts are available, you are responsible for maintaining the confidentiality of your login credentials and for activity under your account. Notify us promptly if you believe your account has been compromised.
11. Intellectual Property
This website, including its design, text, product organization, images, software, workflows, and other content, is owned by or licensed to Anchorside.com and may be protected by intellectual property laws. You may not copy, modify, distribute, or exploit website content except as permitted by law or written permission.
You retain rights you own in customer-submitted content, but you grant us permission to use that content as needed to quote, proof, produce, fulfill, support, and document your order.
12. Disclaimers
The website and services are provided on an “as available” basis. To the fullest extent permitted by law, we disclaim warranties that the site will be uninterrupted, error-free, or meet every requirement. Product results can vary due to materials, production methods, artwork quality, color limitations, and other factors.
13. Limitation of Liability
To the fullest extent permitted by law, Anchorside.com will not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from website use, delays, production issues, or services. Our total liability for a specific order will not exceed the amount paid for that order, unless applicable law requires otherwise.
14. Indemnification
You agree to indemnify and hold Anchorside.com harmless from claims, losses, liabilities, damages, costs, and expenses arising from your submitted content, misuse of the website, violation of these terms, or infringement of third-party rights.
15. Governing Law
These terms are governed by the laws of your jurisdiction, without regard to conflict-of-law principles, unless applicable law requires otherwise.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. The effective date above indicates when this version became effective. Continued use of the website after changes are posted means the updated terms apply.
17. Contact
Questions about these Terms & Conditions can be sent to Anchorside.com:
- Email: sales@anchorside.com
- Phone: (219) 769-1200