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Artwork & files

Get answers about file setup, bleed, safe area, resolution, formats, and proofing.

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Shipping & delivery

Learn how transit times, production time, shipping methods, and delivery estimates work.

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Ordering & products

Understand product options, quantity breaks, customization, reorder flow, and common buying questions.

Popular questions

Great first stops for common customer questions.

Preferred file types are print-ready PDF, AI, EPS, and high-resolution PSD. We recommend outlining fonts and embedding linked images whenever possible.

If you upload JPG or PNG files, make sure they are high resolution and built at the correct size.

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Production time depends on the product, quantity, options selected, and proof approval timing. The turnaround shown on the product page is production time only and does not include shipping transit.

If your order includes custom artwork or special finishing, additional review time may apply.

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Yes. Residential delivery options may differ from commercial shipping options depending on destination, carrier, and package characteristics.

Shipping rates shown at checkout are baseline estimates unless live address validation and surcharge validation are enabled.

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Artwork & Files

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General Help

22 articles

Can I print on both sides?

Many products can be printed on both sides, but not every stock or construction is the same. Two-sided work can affect show-through, paper choice, coating choice, and layout strat…

Ordering & Turnaround

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Shipping & Delivery

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